YUBAO鱼宝

在 · one honest question

What do you do when a client wants one of your best employees removed?

A direction, not a prediction — read through the Chinese lens.

The direction

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In someone's own words

“I have an employee who con i tently doe good work, but a client ha complained and want them removed from the account. I don’t think the complaint fully reflect the employee’ performance, but I al o don’t want to damage the client relation hip. How would you handle it, upport the employee or...”

— a real post, kept anonymous

What this question usually is

問

“You keep asking because you think someone has your answer. They have theirs.”

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